Please note. This document is being reviewed against the Genacy platform as it stands in September 2026 and against the company's final legal entity details. Where it and the product disagree, the product is the fact and this page is the one that is wrong. Tell us at support@genacy.co and we will correct it.
The beta form collects your first and last name, email address, country or region, mobile number and agreement to beta-related contact. Genacy stores these in a private registration database, along with the registration time and the version of the trial offer.
We use the details to manage beta places, prevent duplicate registrations and contact you about access. The form does not request payment details or take payment. Registration details are not published on the site. To request correction or removal, email support@genacy.co.
Genacy is operated by Genacy Labs, based in Queensland, Australia. For privacy enquiries, contact support@genacy.co.
We collect three categories of data:
| Purpose | Legal basis |
|---|---|
| Provide the service you signed up for | Contract |
| Authenticate you and prevent unauthorised access | Legitimate interest |
| Run the Life Check system | Contract |
| Bill you accurately | Contract + legal obligation |
| Comply with court orders or law-enforcement requests | Legal obligation |
| Improve service quality (aggregate signals only) | Legitimate interest |
We do not use your data for advertising, profiling for marketing purposes, or training general-purpose AI models.
| Data | Retention |
|---|---|
| Account record | Until you delete your account |
| Legacy content (active account) | Until you delete it or your account |
| Legacy content (after passing, with legacy visibility) | Forever — that's the point |
| Operational logs | 90 days |
| Backups | 30 days after deletion |
You have the right to:
To exercise any of these rights, email support@genacy.co. We respond within 30 days.
Genacy is built and operated from Australia. Some service providers we rely on operate in other regions. All international transfers are protected by Standard Contractual Clauses or equivalent legal mechanisms.
Genacy is not intended for children under 16. We do not knowingly collect data from children. If you believe a child has signed up, contact support@genacy.co and we will delete the account.
We will email account holders at least 30 days before any material change takes effect. The current version is always available at genacy.co/privacy-policy.
Email: support@genacy.co
Data Protection Officer: support@genacy.co